Privacy Policy – SMS Communications

Thompson Truck Group respects your privacy and is committed to protecting your personal information.

Information We Collect

• Mobile phone number
• Customer name
• Service‑related communication content (e.g., repair updates, scheduling, estimates)

How We Use SMS Information

• To communicate directly with customers regarding vehicle service and support
• To provide updates requested by the customer

SMS Usage

• SMS messages are sent manually by authorized employees
• SMS is used strictly for operational, service‑related communication
• We do not send marketing or promotional messages via SMS

Data Sharing

• We do not sell, rent, or share mobile phone numbers with third parties for marketing purposes
• Information may be processed by service providers only as necessary to deliver SMS communication

Opt‑Out

• Customers may opt out of SMS messaging at any time by replying STOP

Data Security

• We take reasonable administrative and technical measures to protect your information

Customer Care & Support

If you have questions about this Privacy Policy or SMS communications, please contact:

You may also contact your Thompson Truck Group service representative for assistance.

SMS Terms & Conditions

Mobile information, including phone numbers, opt-in data, and consent, will not be shared, sold, rented, or disclosed to any third parties or affiliates for marketing or promotional purposes. All categories referenced above expressly exclude text messaging originator opt-in data and consent; such information will remain strictly confidential and will not be shared with any third parties under any circumstances. Our full SMS Terms and Conditions are available here:

Terms & Conditions: https://www.thompsontruckgroup.com/sms-terms.html