SMS Terms & Conditions

Thompson Truck Group offers SMS messaging as a convenience for customers who choose to receive service‑related updates via text message.

By providing your mobile phone number and opting in, you consent to receive one‑to‑one SMS messages from Thompson Truck Group employees regarding vehicle service updates, repair status, estimates, parts availability, scheduling, and payment notifications.

Message Details

• Message frequency varies based on service activity
• Messages are sent by authorized Thompson Truck Group employees
• Messages are not automated and are not marketing or promotional

Opt‑Out

• You may opt out at any time by replying STOP
• You may request help by replying HELP

Charges

• Message and data rates may apply based on your mobile carrier and plan

Eligibility

• SMS messaging is available only to customers who voluntarily provide a mobile phone number and request text communication

Disclaimer

• SMS messaging is provided “as is” and delivery is subject to mobile carrier availability

Customer Care & Support

For questions or support related to SMS communications, please contact:

You may also contact your Thompson Truck Group service representative for assistance.

Privacy Policy

Our SMS Privacy Policy describes how we collect, use, and protect information related to SMS communications.

Privacy Policy: https://terms.thompsontruckgroup.com/sms-privacy.html